The rules of the bottle.

KBUCHA sells sparkling kombucha brewed in India and offered in Sarjapur, Bengaluru, Karnataka, India. The website is https://kbucha.com. Country of origin of the drink is India. Each bottle is 330ml.

Customer care, until a phone line is published, is @localkbucha. You can also use the note on Find.

Publish these before any online payment. They are required on an Indian e-commerce site, and this page will not invent them:

• Legal name of the business
• Registered office address
• GSTIN
• FSSAI licence number
• Grievance officer's name, phone, and email

Using kbucha.com means you accept these terms. If you do not, leave the site. The pages, names, and artwork belong to KBUCHA. Do not copy the labels or the characters for your own product.

KBUCHA is a fermented food, not a medicine. It is unpasteurised. Keep it refrigerated. Best before six months from the date of manufacture printed on the bottle. It may contain traces of alcohol from fermentation. It is not sold as a treatment for any illness.

The price that applies is the price at the counter, or the price agreed in writing for a wholesale case. When a bottle is sold on this site, the price will be one figure in Indian rupees, including taxes, with tax and delivery shown separately before you pay. MRP on the bottle remains the packaged price under the Legal Metrology rules.

These terms are governed by the laws of India. Courts at Bengaluru, Karnataka, have jurisdiction, without taking away a consumer's right to approach a consumer commission.

KBUCHA is not dispatched from this website. Bottles are sold in Sarjapur and at the Bangalore doors listed on Find. You pay the shop.

The drink is alive, so it has to stay cold. If delivery starts, the time, the area, and the delivery charge will be shown before payment. We will not ship a bottle where it cannot be kept refrigerated. Delay from a failed cold chain, weather, or a force majeure event will be told to you as soon as we know.

Goods are made in India. They are not imported. Net quantity is 330ml, also printed on the label, with the month and year of manufacture and the best-before date.

There is nothing to cancel on the site, because the site does not place an order. If online orders start, you can cancel for a full refund any time before the bottle leaves the fridge. We will not charge a cancellation fee unless we are also ready to bear the same charge when we cancel. If we cancel, you get a full refund.

A defective bottle, a leak, a wrong flavour, or a bottle that is not what was described will be replaced or refunded. Tell us within 48 hours, and keep the bottle and the label. A refund goes back the way you paid.

An opened bottle, or one left out of the fridge, cannot come back. The culture is live, and we cannot resell it. That does not limit your right under the Consumer Protection Act, 2019, where the goods are defective or not as described.

This notice is how KBUCHA handles personal data under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

The wholesale note on Find stays in your browser. We do not receive it unless you send it yourself. The case you build is saved on your device so it is still there when you come back. We do not sell either.

If you write to us, we use your name and contact only to answer that note, to run a sale you asked for, or to handle a complaint. We do not sell personal data. We do not run advertising trackers on this site. Hosting may keep ordinary server logs, such as an IP address, for security.

You can ask what we hold, ask for a correction, or ask us to delete it, and you can withdraw consent. Write to @localkbucha. We will answer within the grievance times below. The site is not directed at children.

Card numbers will never be stored here. If online payment starts, it will go through a payment aggregator, and only that service will see the card.

A complaint about an order, a bottle, or your data can be sent to @localkbucha. The officer's name, phone, and email will be printed in the seller section as soon as they are appointed. Until then, the Instagram account is the channel, and the same clock applies.

We acknowledge a complaint within 48 hours and aim to close it within one month, as the Consumer Protection (E-Commerce) Rules, 2020 require.

If it is still open, you can use the National Consumer Helpline at 1915 or consumerhelpline.gov.in, or the consumer commission that has jurisdiction.